Some commuters traveling between Oban and Glasgow on a Scottish train service have experienced freezing temperatures, leading to comparisons to the “polar express.” The carriages have been reported as so cold that passengers have resorted to bringing sleeping bags and hot water bottles on board. Photos of passengers bundled up and enduring the cold have been shared, with one passenger’s husband described as being “doubled-over due to the low temperatures.”
ScotRail, the rail firm which operates the service, stated that the trains are warmed by excess heat provided by the engine, but in particularly cold spells, it can take time for the carriages to heat up. Passengers have complained that the cold temperatures can make the three-hour journey uncomfortable and even dangerous, with one comparing the experience to a “health and safety issue.”
In response to the complaints, ScotRail has acknowledged the heating problem and stated that they are looking into longer-term solutions to improve on-board temperatures for passengers. However, travelers have expressed concerns about the poor quality of the trains themselves and have described the conditions as “uncomfortable for almost three hours” during the winter.
According to reports, the cold temperatures have been found to affect more than just the first train in the morning, indicating that the issue is ongoing and widespread. Locals have expressed concerns that the freezing conditions are not only uncomfortable but also present a poor impression of Scotland, particularly for tourists using the service.
Transport Scotland confirmed that heating issues had been reported on Glasgow to Oban services and emphasized the need for improvements to ensure a more comfortable and safe travel experience for passengers.
The historic background of the West Highland Line, where the train service operates, dates back to the late 19th century and is known for its scenic views of the Scottish Highlands. The route is a popular tourist attraction, with travelers seeking to experience the beauty of Scotland’s landscapes. However, the recent reports of freezing temperatures on the train service have raised concerns about the quality of the travel experience and the impact on both local commuters and visitors to the region.
Read More Breaking News
