McDonald’s Resolves Technical Issues for UK Customers After Global Outages
In a recent development, McDonald’s has announced that it has successfully resolved technical problems impacting its services in the UK following a series of global outages. The fast food giant reported that all Australian stores have reopened after experiencing system freezes that prevented orders from being taken. Additionally, some branches in Japan are reportedly resuming operations as well.
The technical difficulties began in the early hours and persisted throughout the morning. McDonald’s clarified that the issue was unrelated to cyber-security, although the company did not disclose the exact number of stores affected.
“We are aware of a technology outage that impacted our restaurants. The issue has now been addressed in the UK and Ireland,” McDonald’s stated in a press release. The company expressed appreciation for customers’ patience and apologized for any inconvenience caused.
Sarah McLean, a franchise owner with 21 branches across the Midlands, shared that all of her restaurants were impacted by the outage. While the impact was limited to about an hour and a half, during that time, they were unable to serve customers.
Reports of problems were not limited to the UK, as issues were also observed in New Zealand, Austria, and Germany. However, by the afternoon, the situation began to improve in these countries.
In Japan, McDonald’s acknowledged the system failure and urged customers to be patient while services were being restored. Some users took to social media to express their frustrations with the disruptions.
By mid-afternoon, McDonald’s Australia confirmed that all its restaurants had reopened, thanking customers and staff for their understanding and support.
The widespread nature of the outage underscores the impact such technical issues can have on a global scale. With approximately 40,000 restaurants worldwide, McDonald’s is a significant player in the fast-food industry. The company operates thousands of restaurants in various countries, including the UK, Ireland, the US, Japan, and Australia.
If you have been affected by the issues mentioned in this report, you can share your experiences by emailing haveyoursay@bbc.co.uk. Your feedback is valuable in understanding the full scope of the situation.
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